Privacy policy (website)

General Information

When processing your data, we observe the specifications of the General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG). This Privacy Policy particularly describes the way our company processes personal and/or telematics data, as well as the rights of the data subjects (or the persons concerned), including the way they can contact us.

We process personal and/or telematic data of the users of our website only to the extent, which is necessary for the provision of the functionality of our website and for providing our services. The processing of any data by us takes place only with the prior consent of the affected user (the data subject). In the case when the prior consent could not be obtained beforehand for legal reasons, the data processing is permitted to the extent and in accordance with the legal regulations.

Legal Basis for the Processing of Personal Data

We process any kind of data in accordance with the legal regulations of the Art.6 of the General Data Protection Regulation (GDPR). This means that:

1.a) the personal data is processed by ZeroWork GmbH with the appropriate consent of data subjects to the processing of their data. Art. 6 paragraph 1 (a) of the GDPR is the legal basis for it.

1.b) if personal data are processed for the performance of a contract, to which the data subject is a party, the legal basis shall be Art. 6 paragraph 1 (b) of the GDPR.

1.c) the same applies to the processing operations that are necessary for the implementation of pre-contractual measures.

1.d) in accordance with Art. 6 paragraph 1 (c) of the GDPR, ZeroWork GmbH processes personal and/or telematic data in fulfilment of the company’s legal obligations (providing of its services).

1.e) if vital interests of the person concerned or another natural person requires the processing of their data, the legal basis shall be Art. 6 paragraph 1 (d) of the GDPR.

1.f) if the processing of data is necessary for the protection of legitimate interests of our company or a third party, and does not overshadow the interests, fundamental rights and freedoms of the person concerned. Art. 6 paragraph 1 (f) of the GDPR is the legal basis for it.

Registration and Contact Forms

As a user of our website you can register on our website or contact us, which implies providing us with some of your personal data. You enter these personal data in the relevant entry forms through which these personal data are transmitted to us and stored.

The following personal data are collected through the registration and contact forms:

– your first and last name, and/or

– the name and location of the company you represent,

– your or your company’s e-mail address and phone,

– if you use our contact or support form: your message including any links you provide in the message

Legal Basis

As part of the registration, we will get your consent for the processing of your personal data in accordance with Art. 6 paragraph 1 (a) of the GDPR. Art. 6 paragraph 1 (f) regulates the storage of your e-mail address. Whereas Art. 6 paragraph 1 (b) of the GDPR is applied when in the process of registration personal information is shared as a part of the fulfilment of a contract/ agreement with us.

Purpose of Data Processing

The information collected and used in the process of registration on our website is used by us to provide you with our services.

The personal data collected through our contact form is used for communicative purposes only – to receive your feedback or inquiry and to respond to them by providing you with the information about our services or related matters.

Duration of Storage

Your personal and/or telematic data are stored on for a certain time on the email server in Germany and then onto the ZeroWork CRM system with its server in Germany for the time required for the implementation of the company’s services.

Managing your personal data

You have the right to change your personal data (the name or e-mail address) or to revoke your consent for our processing of your personal data at any time by sending us a corresponding request at info (at) zerowork.io

Your Rights

Allowing ZeroWork GmbH access your personal or telematic data you have the following rights according to the GDPR:

Right to Information:

You have the right to be provided with information about the processing of your data.

Right to Rectification:

You have the right to demand from us rectification, completion of incomplete or correction of incorrect personal data.

Right to Complain:

In case of unlawful use of your personal information, you can enforce your right to appeal to a regulatory authority on this matter (for example to the European Data Protection Supervisor).

Right to Data Portability:

Insofar as the processing of your personal data takes place on the basis of consent and/or a contract and by means of an automated procedure pursuant to Art. 6 paragraph 1 (b) of the GDPR, you have the right to receive your personal data in a structured, common and machine-readable format, and to transmit it or to have it transmitted from us to another provider.

Right to Restriction of Processing:

Under the conditions of Art. 18 of the GDPR, during the period of verification of the accuracy of your personal data, as a data subject, you have the right to restrict the amount of your personal information subject to verification.

Right to Erasure:

Under the conditions of Art. 17 of the GDPR, you may request the deletion of your personal data and revoke your consent for their processing.

Right to Withdrawal of Consent:

You have the right to revoke your consent to the processing of your data at any time and free of charge. To revoke your consent an informal e-mail with a corresponding request to us is sufficient.

Right to Object:

Under the conditions of Articles 21 and 6 (paragraph 1 e, f) of the GDPR you have the right to object the processing of your personal data at any time, for reasons that arise from your particular situation. In this case, the responsible party will no longer process your personal data, unless it can prove the legitimate reason for processing, which overrides your interests, rights and freedoms, or which is necessary due to establishment, defence of legal claims.

The responsible authority for the processing of data in accordance with the legal regulations of the GDPR/ DSGVO is:

ZeroWork GmbH

Pettenkoferstr. 11, 10247 Berlin, Germany

The company is represented by its Managing Director – Diana Rees

For questions or comments on data protection matters, please contact us via e-mail at: info - (at)-zerowork.io.

Google Analytics

We use Google Analytics on our website. This is a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter: Google).

Through certification according to the EU-US Privacy Shield

https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active

Google guarantees that it will follow the EU's data protection regulations when processing data in the United States.

The Google Analytics service is used to analyze how our website is used. The legal basis is Art. 6 Para. 1 lit. f) GDPR. Our legitimate interest lies in the analysis, optimization, and economic operation of our site.

Usage and user-related information, such as IP address, place, time, or frequency of your visits to our website will be transmitted to a Google server in the United States and stored there. However, we use Google Analytics with the so-called anonymization function, whereby Google truncates the IP address within the EU or the EEA before it is transmitted to the US.

The data collected in this way is in turn used by Google to provide us with an evaluation of visits to our website and what visitors do once there. This data can also be used to provide other services related to the use of our website and of the internet in general.

Google states that it will not connect your IP address to other data. In addition, Google provides further information with regard to its data protection practices at

https://www.google.com/intl/de/policies/privacy/partners,

including options you can exercise to prevent such use of your data.

In addition, Google offers an opt-out add-on at

https://tools.google.com/dlpage/gaoptout?hl=en

in addition with further information. This add-on can be installed on the most popular browsers and offers you further control over the data that Google collects when you visit our website. The add-on informs Google Analytics' JavaScript (ga.js) that no information about the website visit should be transmitted to Google Analytics. However, this does not prevent information from being transmitted to us or to other web analytics services we may use as detailed herein.

Amazon Web Services Inc P.O. Box 81226 Seattle, WA 98108- 1226, United States of America

Our TaskBot market is hosted on AWS. Provision and technical maintenance of the AWS Services for the operation of the ZeroWork Software. The following GCU has been agreed as part of the Service Agreement with AWS Inc:

https://d1.awsstatic.com/legal/aws-gdpr/AWS_GDPR_DPA.pd

https://d1.awsstatic.com/legal/aws-gdpr/AWS_GDPR_DPA.pdf

The following services (applications) are used by the subcontracted data processor Amazon Webservices (AWS): RDS, elastic beanstalk, lambda, ec2.

The services are executed on server locations in Germany (Frankfurt).

Mixpanel

We use Mixpanel on our marketplace and Creator App. This is a web analytics service provided by Mixpanel, Inc., 1 Front St, Floor 28, San Francisco, CA 94111, United States (hereinafter: Mixpanel).

Mixpanel guarantees that it will follow GDPR by transferring data under the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks: https://mixpanel.com/legal/gdpr-resources/

Mixpanel is used to analyze how our TaskBot market and Creator App are used. The legal basis is Art. 6 Para. 1 lit. f) GDPR. Our legitimate interest lies in the analysis, optimization, and economic operation of our site.

Usage- and user-related information, such as place, time, or frequency of your visits to our website will be transmitted to a Mixpanel server and stored there.

The data collected in this way is in turn used by Mixpanel to provide us with an evaluation of product usage and what visitors do once they use our marketplace or Creator App.

Hotjar

We use Hotjar on our marketplace and Creator App. This is a web analytics service provided by Hotjar Ltd., Dragonara Business Centre,5th Floor, Dragonara Road, Paceville St Julian's STJ 3141, Malta, Europe, [phone], [e-mail].

Hotjar guarantees that it will follow GDPR: https://www.hotjar.com/legal/compliance/gdpr-commitment/

Hotjar is used to analyze how our TaskBot market and Creator App are used. The legal basis is Art. 6 Para. 1 lit. f) GDPR. Our legitimate interest lies in the analysis, optimization, and economic operation of our site.

Recordings of usage and usage- and user-related information will be transmitted to a Hotjar server and stored there.

The data collected in this way is in turn used by Hotjar to provide us with a number of recordings of what visitors do once they use our marketplace or Creator App.